When choosing an SMS platform for debt collection, several features should be considered.
These features include:
Automation: The SMS platform should have automation features that allow for the automatic sending of payment reminders and notifications to customers.
Integration: The SMS platform should be able to integrate with other debt collection tools and software, making the debt collection process more efficient.
Security: The SMS platform should have robust security features to ensure that customer data is protected.
Reporting: The SMS platform should have robust reporting features that allow for the tracking of message delivery, open rates, and responses.